Shipping policy

Thank you for shopping at Say It with a Shirt! We are committed to providing our customers with high-quality products and exceptional service. Below is our shipping policy to ensure you have a clear understanding of how we handle shipping for your orders.


1. Processing Time

1.1 Order Preparation

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is received.
  • Custom or made-to-order items may require additional processing time, which will be specified in the product description.

1.2 Order Confirmation

  • Once your order is confirmed, you will receive an email with your order details.

2. Shipping Options

2.1 Domestic Shipping

  • We offer standard and expedited shipping options. Rates and delivery times are calculated at checkout based on your location.

2.2 International Shipping

  • International shipping is available to select countries. Delivery times and rates will vary based on the destination.
  • Please note that international customers are responsible for any customs fees, duties, or taxes imposed by their country.

3. Shipping Times

3.1 Estimated Delivery Times

  • Standard Shipping: Typically 3-7 business days within the U.S.
  • Expedited Shipping: Typically 1-3 business days within the U.S.
  • International Shipping: Varies by destination (usually 7-21 business days).

4. Tracking Your Order

4.1 Tracking Information

  • Once your order is shipped, you will receive an email with tracking details.
  • You can use the provided tracking number to monitor your shipment’s progress.

5. Shipping Issues

5.1 Delayed or Lost Shipments

  • If your order is delayed or lost, please contact our customer support team at sayitwithashirt@outlook.com for assistance.
  • We recommend reaching out to the carrier with your tracking information as a first step.

5.2 Incorrect Address

  • Please ensure your shipping address is accurate at checkout.
  • We are not responsible for packages delivered to incorrect addresses provided by the customer.

6. Damaged Packages

6.1 Reporting Damaged Packages

  • If your package arrives damaged, please contact us within 3 days of delivery at sayitwithashirt@outlook.com.
  • Provide photos of the damaged package and its contents for resolution.

7. Additional Information

  • Shipping times are estimates and may vary due to carrier delays or unforeseen circumstances.
  • We do not ship on weekends or major holidays.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please reach out to us at sayitwithashirt@outlook.com. We’re here to help and ensure your shopping experience is smooth and enjoyable.

Thank you for choosing Say It With a Shirt! We appreciate your support and look forward to serving you.

Sincerely,
Rachel
Owner of Say It With a Shirt